The Agentforce World Tour, Salesforce’s premier event in India, took place on April 15, 2025, at the Jio World Convention Centre in Mumbai. This event showcased the latest advancements in AI and digital transformation, emphasizing the synergy between human expertise and AI-driven agents to enhance customer success.
Event Highlights
Keynote Sessions: Salesforce leaders and industry pioneers introduced Agentforce, a digital labor platform designed to revolutionize customer engagement by combining human skills with AI-powered agents.
Keynote started with Chief Guest Sania Mirza with question answers.
Interactive Breakouts
Attendees participated in sessions across various domains, including Marketing, IT, Service, and Data & Analytics, gaining insights into how AI can be integrated into different business functions.
After this session there was some kind of blunder by organising team so lost the interest.
Hands-On Workshops
Participants had the opportunity to build and customize their own AI agents, guided by Salesforce experts, to address specific business needs. ​
Salesforce
Networking Opportunities
The event facilitated connections among business leaders, tech innovators, and Salesforce professionals, fostering discussions on the future of AI in business.
Jio World Centre
Venue Spotlight: Jio World Convention Centre
Located in Mumbai’s Bandra Kurla Complex, the Jio World Convention Centre is a state-of-the-art facility equipped to host large-scale events. With its modular halls, advanced technological infrastructure, and commitment to sustainability, it provided an ideal setting for the Agentforce World Tour.
Finale
Show ended with musical performance by Shaan (Bollywood Singer) in the evening.
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